These terms and conditions apply to the Channel Partner referrals described below (the “Program Terms”), so please read them carefully.
Ziina is offering a program enabling certain partners (“Channel Partners”) to refer prospective business customers to Ziina (each a “Referee”) and, if that referral is Successful (as defined below), the Referee shall receive a certain value of transactions which will be processed fee-free through Ziina, as detailed in these Program Terms (“Program”).
Each Channel Partner’s website will feature a landing page for this Program through which you can submit your phone number to participate in the Program (“Landing Page”). You will be deemed to have accepted these Program Terms when you provide your mobile number and click “Continue” on the Landing Page.
Ziina will provide each Channel Partner with a personalized referral link (“Referral Link”). The Channel Partner may share its Referral Link with the Referees through its website or other communication channels (such as email, SMS, WhatsApp or social media) depending on its preferred outreach methods and arrangement with the Referees.
The Referral Link redirects the Referees to the Landing Page through which the Referees should submit their phone number to participate in the Program. Upon submission of the phone number, the Referee will receive an SMS with a link that redirects the Referee to Apple Store or Google Store (as applicable) to download Ziina’s mobile application (“Ziina App”). Alternatively, the Referees can directly download Ziina App from Apple Store or Google Store (as applicable).
In order to be “Successful”,
a. the Referee must submit their phone number in the Landing Page;
b. the Referee must download Ziina App;
c. the Referee must register an account with Ziina and complete all applicable user onboarding requirements of Ziina to the satisfaction of Ziina (including providing all necessary “know your customer” documents, passing all internal checks and accepting Ziina’s applicable user terms and conditions (“General User Terms”));
d. the Referee must not have any prior Ziina Business account.
Subject to these Program Terms, where a referral is Successful, the Referee will be able to receive payments from their customers to their Ziina Wallet (as defined in the General User Terms) without incurring any fees payable to Ziina (as shown at https://ziina.com/fees/) (“Ziina Fees”), up to an aggregate transaction value equal to the rebate amount stated on the Landing Page (“Rebate").
Where a referral is Successful, the Rebate shall be credited to the Referee’s Ziina Wallet within 24 to 72 hours after the Referee successfully completes Ziina’s onboarding process in accordance with clause 3 (as confirmed by Ziina).
The Rebate relates to the Ziina Fees only and does not apply to any third-party fees or charges.
The Rebate will be available commencing from the date on which the Referee has successfully completed Ziina’s onboarding process in accordance with clause 3, as confirmed by Ziina (the “Start Date”), and shall remain valid until the earlier of the following (“Rebate Period”): 30 calendar days from the Start Date; or the date on which the total transactions processed to the Referee’s Ziina Wallet reaches the rebate amount stated on the Landing Page.
The Rebate Period may not be extended unless approved in writing by Ziina (acting in its sole discretion).
Rebates have no cash value, are not redeemable for cash, and may only be used to offset the Ziina Fees for transactions during the Rebate Period in accordance with these Program Terms.
Rebates may not be availed alongside any other promotion or offer unless approved in writing by Ziina (acting in its sole discretion).
The General User Terms shall apply to your Ziina account and all transactions on that account, save in relation to any transaction value which may be processed fee-free in connection with a Rebate under these Program Terms.
Ziina is not responsible for and will not replace any lost or stolen Rebate or any Rebate that is undeliverable or does not reach the Referee because of incorrect, incomplete or out of date contact information or any failure to complete Ziina’s onboarding process or comply with the General User Terms. Ziina is not responsible for any inability of the Referee to use any Rebate (or portion thereof) for any reason. Each Referee waives their right to assert, as a cost of earning any Rebate, any and all costs of verification and redemption to claim or use a Rebate. Any applicable taxes attributable to a Rebate will be paid by the relevant Referee.
Ziina accepts and/or assumes no responsibility for (i) unsuccessful sign-up or onboarding attempts due to a technical fault, technical malfunction, satellite, network or server failure of any kind or (ii) any typographical or other error in this Program or onboarding processes, errors in processing onboarding or referrals, in identifying any Referee, in any announcement of any Referee, or the delivery of any Rebate. The decision of Ziina regarding any aspect of this Program is final and binding. Ziina reserves the right to refuse the Referee’s account and/or refuse to award the Rebate to anyone in breach of these Program Terms or the General Terms, including if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Program.
By joining the Program, each Referee represents and warrants that they meet all eligibility criteria for participation in this Program. The personal data of the Referee and any information provided in relation to this Program will be used solely for the purposes of operating this Program as set out in these Program Terms and will only be processed in accordance with the privacy policy of Ziina which is available at https://www.ziina.com/privacy/.
Ziina reserves the right to hold void, cancel, suspend, or amend the Program (or any part of it) where it becomes necessary to do so. Insofar as is permitted by law, Ziina will not in any circumstances be responsible or liable to compensate any person, accept any liability (whether direct, indirect, special, incidental, exemplary, punitive or consequential) for any loss, damage, personal injury or death arising out of or in connection with any person’s participation in this Program, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise.
The invalidity or unenforceability of any provision, or part thereof, of these Program Terms will not affect the validity or enforceability of any other provision or part thereof. In the event that any provision, or part thereof, of these Program Terms is determined to be invalid or otherwise unenforceable or illegal, the other provisions, or parts thereof, will remain in effect and will be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Ziina’s failure to enforce any term of these Program Terms will not constitute a waiver of that term or any other provision of these Program Terms. In the event there is a discrepancy or inconsistency between: (i) disclosures or other statements contained in this Program-related materials and these Program Terms, these Program Terms shall prevail, govern and control; and (ii) the provisions of these Program Terms (other than Condition 10) and the provisions of the General User Terms, the provisions of the General User Terms shall prevail, govern and control and, in either case, the discrepancy will be resolved in Ziina’s sole and absolute discretion. Except where prohibited by law, Referees agree that any dispute, conflict or controversy, howsoever arising out of or broadly in connection with or relating to the Program shall be mutually settled by negotiation or conciliation. If the said dispute or difference could not be settled by negotiation or conciliation within 10 days of having been raised, it shall be referred to the Courts of Dubai.
All issues and questions concerning the validity, interpretation and enforceability of these Program Terms, or the rights and obligations of a Referee and/or Ziina in connection with the Program, shall be governed by, and construed in accordance with the laws of Dubai.
The Program is being run by Ziina Payment LLC (“Ziina”), which may be contacted in relation to the Program or processing of personal data or other inquiries at [email protected].